change communications Archives

SERVE UP CHANGE COMMUNICATIONS IN BITE-SIZE PORTIONS

Most major change initiatives involve multiple steps and complex context. Although we advocate giving employees all the information you can about an upcoming change, we don't advise telling them everything, all at once. That can be an overwhelming amount of...

by Elizabeth Baskin|02 June 202202 June 2022|Change Management, Post Category

EAT OR EATEN: M&A AND EMPLOYEE ENGAGEMENT

How mergers and acquisitions change the internal communications strategy Fast growth brings great change to organizational cultures, and it generally puts pressure on effective internal communications. And when the growth comes through mergers, acquisition or being acquired by a larger...

by Steve Baskin|23 March 202126 March 2021|Corporate Communications, Culture, Employee Engagement, Internal Communications, Leadership Comms, Post Category

HOW TO ADDRESS COMPANY RUMORS

You can’t always help company rumors from starting, but you can control how to address them. Company rumors arise for a number of reasons: change in management, acquisitions, promotions, layoffs, etc. But whether positive or negative, you don’t want a...

by Amanda McClay|15 August 201915 August 2019|Change Management, Post Category

THE EMPLOYER BRAND: SMOOTHING ROUGH WATERS

An employer brand is more than a witty line and nice design. Done well, it serves as the communications anchor to a company’s vision and values. We were debating the value of a new employer brand with the Human Resources...

by Steve Baskin|15 November 201815 November 2018|Change Management, Employer Brand, Internal Branding, Post Category

THE BAR IS LOW FOR CHANGE MANAGEMENT COMMUNICATIONS

Change is hard. In a Tribe study of employees in large companies nationwide, 84% indicated that communications around major change in their companies were handled poorly. What do employees want? They want to know the business reasons behind the change....

by Elizabeth Baskin|07 August 201818 October 2018|Change Management, Post Category

Cascading communications: How to master manager messaging

In any communications strategy, providing the resources needed for cascading consistent messaging is vital. Managers are most often responsible for delivering change communications to their teams. Without the proper guidelines and tools in place, managers will filter any information they...

by Brittany Walker|24 May 201816 October 2018|Change Management, Post Category

Communicating negative change is an opportunity to build employee trust

Here's the thing: trust is not about guaranteeing employees that nothing bad will ever happen. If building trust requires a guarantee of anything, it's that the company will tell employees what's really going on, even if it's bad. Employees are smart...

by Elizabeth Baskin|22 May 201809 October 2018|Change Management, Post Category

Building employee trust requires honesty — and proactive communication

Here’s the thing: trust is not about guaranteeing employees that nothing bad will ever happen. If building trust requires a guarantee of anything, it’s that the company will tell employees what’s really going on, even if it’s bad. Employees are smart...

by Elizabeth Baskin|06 February 201822 October 2018|Change Management, Post Category

Successful Change Management Starts with Respect for Employees

Having employees embrace or accept change depends a great deal on whether they feel they're being treated with respect. "Overcome Resistance to Change with Two Conversations," a fantastic article in the Harvard Business Review by two thought leaders from the...

by Elizabeth Baskin|23 May 201704 October 2018|Change Management, Channels, Culture, Employee Engagement, human resources, Internal Communications, Post Category

Change Management: Four Tips to Communicate Bad News Best

Heraclitus said “Change is the only constant in life,” and that applies as much to a company as any individual. Stagnation will smother a company’s success and so change should be celebrated as a part of the corporate life cycle....

by Tribe|15 December 201604 October 2018|Change Management, Employee Engagement, Post Category