Here’s the thing: trust is not about guaranteeing employees that nothing bad will ever happen. If building trust requires a guarantee of anything, it’s that the company will tell employees what’s really going on, even if it’s bad. Employees are...
Asking for employee input is always a good idea. Whether it’s a formal engagement survey, a questions-and-comments feature on the intranet or employee focus groups on particular issues, employees appreciate having a voice. Besides, they bring an awareness of ongoing...
The first step is asking for employee input. Whether it’s a formal engagement survey, a questions-and-comments feature on the intranet or employee focus groups on particular issues, people like being asked for their opinion. But you can’t forget the second...
How does a company communicate a major change? In many cases, not well. Following are three sure-fire ways to completely blow it with employees: 1. Don’t say anything at all until every single detail is final. This is an awesome idea if you want employees to feel...
For intranet content that truly engages employees, think more like a newspaper editor than a PR exec. In public relations, you try to push the messages and information that you want the readers to know. As a journalist, you look for the stories your readers want to...
