When you’re communicating a major change, vision and values, or even topics as perennial as safety, you’ll be more successful when you provide manager tools to make that communication easier. (For reasons why, see this Best Practices paper.) But when...
Properly arming managers for cascading consistent communications can make or break your message delivery. In many cases, managers are responsible for delivering news to their teams. Without the proper guidelines and tools in place, managers will filter any information...