To Shift Culture, Be Honest About the Gap Between Reality and the Vision by Elizabeth Baskin | Mar 28, 2017 | Change Management, Culture, Employee Engagement, human resources, Internal Branding, Internal Communications, PostOr “Defining reality and creating hope go hand in hand,” as the retired CEO of Yum! brands David Novak put it in a recent LinkedIn post. (FYI, Novak has recently published a book on recognition titledĀ “O Great One!”) His comment was directed at...